Shipping & Delivery Policy (Products):

• Courier Partners: Orders for domestic buyers are shipped through registered domestic courier companies and/or speed post.
• Processing Time: Orders are typically shipped within 2 working days or as per the delivery date agreed upon during order confirmation.
• Handover Guarantee: ITGadgetsOnline guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of order and payment.
• Delivery Address: Delivery of all orders will be to the registered address of the buyer as per the credit/debit card details, unless a different address is specified at the time of order. You can send the order to an address different from your registration address during checkout.
• Damage in Transit: ITGadgetsOnline is not responsible for any damage to the order while it is in transit to the buyer.
• Multiple Addresses: You cannot ship a single order to multiple addresses. If you want to send products to different addresses, you need to place multiple orders.
• Tracking: After your order is shipped, you will receive a tracking link via email or WhatsApp to monitor your delivery status.

Delivery Timelines (within India):

• Metro cities: 3-5 business days
• Other locations: 5-7 business days

Shipping Charges:

• ITGadgetsOnline offers free shipping on all orders from their website.
• For multiple products ordered from the same category, the shipping charge is based on the combined weight of all units, resulting in a single delivery fee.
• If you require urgent delivery, you can contact their support team for expedited shipping with an additional cost based on your location.

Customer Reviews and Experience:

Customer reviews generally indicate satisfaction with the shipping and delivery. Many users praise the fast delivery and safe packaging. Some have noted that delivery was quicker than expected (e.g., within 2-3 days to Bangalore). They also appreciate good communication regarding delivery updates via call and WhatsApp.

Contact Information:

For any issues or queries related to logistics services, you can contact their helpdesk:

• Phone: +91 9082468103 (Monday to Saturday, 10:00 AM to 8:00 PM)
• Email: customercare@itgadgetsonline.in
• Live Chat: Available on their website from 10 AM to 8 PM.